Sony® Remote Assistance Patch Download
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| Driver Name | Brand | File Detail | Download |
| Sony® Remote Assistance Patch drivers | SONY |
SO-Z10000802BB04US.EXE
File Size: 4.32 MB OS: Windows XP |
Download |
Instructions:
Download the SO-Z10000802BB04US.EXE file to a temporary or download directory (please note this directory for reference).
Go to the directory where the file was downloaded and double-click the SO-Z10000802BB04US.EXE file to begin the installation.
At the "Sony® Remote Assistance Patch for Microsoft® Windows® XP" box, click Next.
At the "License Agreement" box, read the agreement, then, if you agree, click "I Agree".
At the "Finished" box, click Finish, then click OK, to restart your computer.
After the computer restarts, the installation of the Sony® Remote Assistance Patch is completed.
Readme:
This utility installs the Sony® Remote Assistance Patch to resolve the issue where running Remote Assistance in the Windows® Messenger program causes a VAIO® Help and Support error window with the text "Cannot display the page" to appear.
Applies to:
http://esupport.sony.com/US/p/swu-matrix.pl?upd_id=1428